Roots
For home services

You already get referrals.
You just lose most of them.

The customer means to tell their neighbor. Then the week happens and nobody calls. Roots turns the end of a job into a code you hand over before you pull out of the driveway.

Request pilot access Invite-only early access. First 5 leads free, no card to start.
The math

Word of mouth isn't a marketing channel. It's the whole business.

This is not a soft claim. Homeowners say it plainly when anyone bothers to survey them.

79% of homeowners ask someone they know before they search for a roofer. 2025 Homeowner Roofing Survey, Roofing Contractor / BNP
67% find their HVAC contractor through a recommendation. ACHR News / Clear Seas Research, 2024
73% go straight back to a contractor they've already used. ACHR News / Clear Seas Research, 2024

Those who are referred to you are generally the result of seeing your work first-hand after the wife has been showing the work off to friends and family.

35-year general contractor, ContractorTalk

You don't need more marketing. You need the referrals you're already earning to actually show up.

The alternative

The other option is renting strangers.

A Scottsdale remodeler ran the numbers on one quarter of buying leads. He spent $4,300 across 52 leads, did 11 site visits, and booked 4 jobs. Leads ran $50 to $120 each, and most went to three to six other contractors at the same time.

His close rate on those shared leads was about 8%. On referrals it was roughly half.

Bought leads evaporate the day you stop paying. Repeat and referral work compounds.

ContractorTalk, 2026

Every dollar in a lead platform buys one shot at one stranger. A referral costs nothing and arrives with your name already vouched for.

How it works

Four steps. None of them happen at a desk.

1

Finish the job. Hand over the code.

Truck magnet, invoice, a card in the customer's hand, a text on the way home. The moment you want is the one where they're happy and the work is in front of them.

2

They pick a direction.

Send your name to a neighbor who needs the same work. Or find the electrician you'd stand behind, because they're already asking you who to call.

3

The lead lands with your name on it.

Not a shared lead. Not a bidding war. One person, one business, and a reason to pick up the phone.

4

You see what actually happened.

Who shared, who came through, what closed. The part word of mouth has never given you.

The other trades

You stopped giving out names for a reason.

Every contractor gets asked. Do you know a good electrician, a good roofer, someone who can do the tile. And most contractors have quietly stopped answering.

I am asked for referrals all the time. I used to be happy to give them out. Not so much anymore. After being bit a few times, it isn't worth it. Any problems suddenly become my fault even if I have nothing to do with the project.

Contractor, ContractorTalk

That's the real problem. Recommending someone puts your reputation on their truck, and you get nothing for the risk.

Roots doesn't fix the risk by adding money to it. You decide who's in your circle. Nobody buys a spot, nobody bids for placement, and no one is in there because a platform put them there. If you wouldn't send your own mother to them, don't add them.

There's no goodwill generated by a paid referral. Homeowners know that a paid referral is less likely to be in their best interest than an unpaid one. And they're right.

Contractor, ContractorTalk

No finder's fees. No kickbacks. Nothing changes hands per referral, in either direction. You pay $20 a month for the tool and that's the end of the money.

For the record

What Roots isn't.

You've been sold enough of these. Here's what this one is not.

Not a lead marketplace. Nobody buys your customers. Nothing you generate gets resold to three other plumbers five minutes later.
Not a directory. There is no browse-all page and no search. Your circle is private to you. A homeowner can only see it if you handed them the code.
Not a review site. Nobody is rating you out of five stars. This is a referral landing somewhere, not a reputation score.
Not another CRM. It doesn't want to run your scheduling, your invoicing, or your dispatch. Keep what you use.
Not a contract. Month to month. Cancel from the settings page. No call with a retention rep, no cancellation form, no 30-day notice.

You already do the work that earns the referral. Roots is the part that makes sure it lands.

Pricing

One flat price. No per-lead fees, ever.

$20/month

or $199/year — about two months free

Your first 5 leads are free. No credit card to sign up — add a card when you're ready to keep going.

Built by people who got tired of buying leads.

We're onboarding a small group of founding contractors in Tampa and Annapolis. If word of mouth is already your best source of work, you're who this is for.

Request pilot access We'll reply from a real inbox, usually same day.
Also built for

Roots works the same way across trades.

Same mechanic, different job. Every network is private to the person who built it.